I came to Santa Cruz almost 20 years ago looking for opportunity. I was able to secure an apprenticeship in 1996. I opened Duncan Plumbing in 2000 with the hope to bring unprecedented plumbing service to each of our customers. I , along with my wife and two boys, are grateful to live in such a great diverse community. We love being a part of this community and strive to make it better every day.
I have been with Duncan Plumbing since 2007. With a history of over 15 years as a bookkeeper for a number of local service companies, I am proud to work for a company that makes it a priority to provide a first class experience for every customer. Melanie is married with two children and was born and raised right her in Santa Cruz. She loves to spend time with her family enjoying the outdoors, traveling, reading a good book and volunteering for a number of organizations.
I enjoy the Plumbing trade because I love helping people. Family is very important to me and I love watching my kids play sports!
I believe it’s essential to begin each day with the things you are passionate about. As a Duncan Plumbing employee, I acquired skills that will remain a part of my every day life. As a Wyo tech graduate, I learned mechanics, auto body and paint. In my spare time I love to build Japanese cars, BBQ with my family and playing with my Great Dane.
Hello, my name is Enrique. I started in the plumbing industry as an apprentice when I was 18. Now I have over 9 years of plumbing experience. What I like most about this trade is being able to help people with their plumbing needs. When I am not at work, I like to spend time with my family. I am married and have two kids and a dog. I have been living in Santa Cruz County most of my life.
I come from 4 generations of plumbers and have been in the industry for 20 years. I love the challenge that each project presents to me and and find great satisfaction in a job well done. I was trained as an apprentice in New York for 4 years and moved to Santa Cruz 16 years ago. During my time here, I met my wife and started a family. While I’m not working I’m busy home schooling my children and helping coach my son’s little league team in Watsonville.
I love working for Duncan Plumbing because I feel like a valuable part of the company. I take pride in helping Duncan Plumbing succeed. Since I am usually the first person the customer talks to, I want to prove that Duncan Plumbing excels in customer communication. It is my goal to ensure every customer has a first-class experience with Duncan Plumbing. I will go above and beyond to meet each customer's unique needs. It really pays off when you hear how happy customers are after using Duncan Plumbing. I like to use my degree in International Relations to resolve issues diplomatically. In my free time, I love to read about foreign affairs, history, and current events. Beyond that, you will catch me reading the Wall Street Journal or a good spy novel. Football has always been a passion of mine, I am a faithful 49er fan. To keep in shape, I like to take extended walks in beautiful Santa Cruz.
Making people happy has always been a passion of mine. It all began at TGI Fridays where I first learned the power of creating a positive experience for my guests by becoming a Top Ten employee. This knowledge continued to progress while working in Corporate Sales & Marketing at Doubletree by Hilton. While in this position I began to develop my relationship building skills and eventually became a Pinnacle Sales Award winner. Alas; while I am new to the plumbing industry, I am 100% certain that my previous experience will assist me in providing Excellent customer service to all of our Duncan Plumbing Clients.
In my free time I enjoy going to concerts, sports and traveling. Last year I had the pleasure of hiking the Camino de Santiago, which is over 450 miles across the continent of Spain.
My education and past experience in customer service is what makes me a great CSR. While I'm not at work, I love spending time with my husband, my 3 children and our Yorkie. I love watching my children participate in all their sports and going on date nights with my husband.
I grew up and went to school in Watsonville, California. I have worked in the construction industry directly out of high school for the last 10 years. I have three Kids and now work in the plumbing industry and I enjoy it.